Frequently Asked Questions

  • Koidik is equipped with LED-indicators, which show its current battery status
  • Charging the batteries of Koidik is now much faster
  • Koidik has a USB port that allows fast-charging for your preferred device
  • Select your preferred product from our Shop page
  • Select a suitable lampshade and colour for your lamp and add the product to cart
  • When you’ve added everything to the shopping cart, find the particular tab from the menu
  • Select a suitable delivery method (this can be specified on the next page)
  • Proceed to checkout
  • Fill all required fields (the address field has to be filled even when ordering the product to a parcel machine)
  • Select the preferred parcel machine (if necessary)
  • Confirm, that you have read our terms and conditions
  • Place order
  • You will now receive an email with further instructions on payment
  • As soon as you have paid the sent bill for your lamp, we will start processing your order 🙂
  • When you have submitted your order, we will send you an automatic confirmation email with a bill
  • For us to receive your order, you must transfer the required amount to Lisett Sigur’s bank account
  • As soon as we recieve the payment, we will send you an email confirming that we have started processing your order.
  • We well send our lamp to your preferred parcel machine for FREE (within Estonia)
  • If desired, you can also pick the package up from our office in Tallinn (in that case we will contact you after you have placed your order)
  • As our products require manual assembly, we will deliver them to the postal service in a maximum of 15 workdays
  • When the lamp has been set off, it will be delivered to your selected parcel in 2 workdays
  • Within Estonia, shipping to a parcel machine is FREE
  • For orders to other countries, the shipping fee can vary (contact us at info@ehalamp!)
  • If you wish to order you lamp from behind the border of Estonia, feel free to contact us. We will surely find a suitable solution to send your products anywhere you desire 🙂
  • When placing your order, you will receive an automatic confirmation email along with the bill
  • If you wish to get a separate PDF invoice, contact us at info@ehalamp.ee and we will send it to your email
  • After receiving your lamp, you have the right to return it to us within 14 days and get full refund
  • When you have received faulty goods or the order has been damaged during delivery, then you can also return it after the 14 days have passed. In that case we will pay for the shipping and fix possible damages or exchange your product for a new one
  • Find more guidelines on our Privacy Policy page